Creative Services Manager

Kessler Hospitality’s portfolio of artistically inspired boutique hotels features unique design, luxurious accommodations, enriching ambiance, and intuitive service. With properties throughout Colorado, Georgia, Florida, North Carolina, and South Carolina, each hotel’s exquisite art, music, and cultural influences are intentionally approachable. Designed to inspire and create unforgettable experiences, Kessler guests are immersed in refined Bohemian luxury, whether at a cutting-edge downtown icon, a premier luxury lodge, Savannah’s entertainment destination, or an elite ski lodge. As the founding member of Marriott’s Autograph Collection, Kessler Hospitality has long championed bold, original hotels, each carefully created with distinctive style and the Individualist traveler in mind.

The AAA Four Diamond JW Marriott Savannah Plant Riverside District is located in the heart of historic Savannah on the Savannah riverfront, with countless activities a short walk away. Explore the downtown Savannah shopping district, eat at one of the hotel's many restaurants, reconnect with friends at our riverside Savannah bars, or embark on one of the city's various walking tours. 

Once a power plant, Plant Riverside District represents the beauty of progress. Our three unique buildings are enriched in history, from chic architecture in the Power Plant to romantic styling in the Three Muses and contemporary maritime details in the Atlantic. Complete your experience with a relaxing visit to the hotel spa before you enjoy the vibrant nightlife in the entertainment district.

We are seeking a Creative Services Manager to join the marketing team at JW Marriott Savannah Plant Riverside District – a landmark destination on the Savannah riverfront encompassing the JW Marriott hotel, eclectic dining, entertainment venues, a spa, and a curated collection of retail and cultural programming.

In this role, you will serve as the on-the-ground creative lead for two of Kessler's most dynamic properties: JW Marriott Savannah and Plant Riverside District. You will be responsible for producing compelling, on-brand marketing assets across digital and print channels, managing creative workflows, social agencies and collaborating closely with both property teams and the broader Kessler corporate marketing department to ensure brand integrity. This is a role for someone who moves fluidly between the conceptual and the executional, a storyteller who can translate a brand vision into content that converts.

Content Creation & Production

• Develop and produce creative assets for JW Marriott Savannah and Plant Riverside District, including photography direction, social media content, email graphics, digital ads, and print collateral
• Partner with in-house and contracted photographers and videographers to plan and execute content shoots; provide creative direction and ensure all assets are on-brand and publication-ready
• Manage content libraries and asset organization across both properties
• Repurpose content across channels, formats, and audiences with a sharp eye for quality and brand consistenc

Brand & Campaign Support

• Translate Kessler brand guidelines and campaign briefs into property-level creative executions for JW Savannah and Plant Riverside District
• Support the rollout of seasonal campaigns, food & beverage promotions, event marketing, and experiential programming
• Collaborate with the corporate creative team to ensure all output meets brand standards and strategic objectives
• Maintain brand consistency across all consumer touchpoints, including signage, menus, in-room materials, and digital platforms

Project & Workflow Management

• Manage multiple creative projects simultaneously, balancing deadlines across two active properties
• Brief external vendors, agencies, and freelancers; oversee production timelines, proofing, and delivery
• Track and manage creative budgets for both properties in partnership with the marketing team
• Establish and maintain efficient creative workflows and approval processes with property leadership

Social & Digital Support

• Work in close collaboration with the social media agency and in-house team to supply assets, creative briefs, and real-time content captures as needed
• Stay current on social media trends, platform updates, and competitive creative benchmarks relevant to luxury hospitality

Required

• 3+ years of experience in creative services, content production, or marketing, preferably in hospitality, luxury, or lifestyle industries
• Strong portfolio demonstrating end-to-end creative production across digital and print channels
• Proficiency in Figma and Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere or equivalent video editing tool)
• Experience managing creative projects from concept through delivery, including external vendors and freelancers
• Excellent written communication and presentation skills
• Ability to thrive in a fast-paced, multi-property environment with shifting priorities

Preferred

• • Experience working in a hotel, resort, or multi-venue hospitality environment
  • Familiarity with Marriott brand standards a plus
  • Basic photography or on-camera directing experience
  • Experience with project management platforms (Asana, Monday.com, or similar)

We are pleased to offer a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.

• Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance
  401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave (provided in accordance with applicable law)
• Employee assistance program (EAP)
• Educational opportunities / Tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

For Employees Based in Washington:

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service
• Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next.

For Employees Based in Colorado:

• 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year
• Up to 20 days of paid vacation per year, based on classification and length of service
• 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked.

For Employees Based in California:

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO.
• Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.

Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.

This job opening was posted on [insert date] and will remain open for at least 75 days.